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FOR WHOM
Infrastructure and operations teams that need clearer network visibility, centralized monitoring, and faster operational response across distributed environments.
Network Visibility for Operations
Semeru NET
Improve infrastructure visibility, monitoring, and operational response from one focused network management layer.
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PROBLEM & POSITION
Understand the problem before the capability.
A clear starting point for who this product is for, the problem it addresses, and why its approach is different.
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THE PROBLEM
Network operations become difficult when monitoring is fragmented, incidents lack context, and teams cannot quickly see which infrastructure conditions require action.
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DIFFERENTIATOR
Semeru NET brings network monitoring and operational visibility into a focused management layer designed to help teams detect issues, understand context, and respond with less friction.
CAPABILITY & ARCHITECTURE
Semeru NET
Capability, layered from experience to foundation.
Semeru NET turns distributed infrastructure signals into operational visibility by connecting telemetry, monitoring, and response in one layered view.
READING ORDER
Top layer shows the user-facing experience. Deeper layers explain the capability and foundation underneath it.
Architecture is shown as a capability model, not as an infrastructure specification.
EXPERIENCE LAYER
Operations Experience
Dashboards, alerts, incident context, and operational views that help teams understand what needs attention.
CAPABILITY LAYER
Monitoring & Control
Availability, performance, topology, event correlation, and monitoring logic for day-to-day network operations.
FOUNDATION LAYER
Infrastructure & Telemetry
Network devices, collectors, metrics, events, and source telemetry that provide the foundation for continuous visibility.
Semeru NET
semeru-net
Core modules for network visibility and operational response.
Modules that help Semeru NET turn distributed network signals into a clearer operational picture and faster response.
Network Monitoring
Track availability, health, and performance across network devices and infrastructure from a centralized monitoring view.
Topology & Asset Visibility
Map infrastructure relationships, device context, and asset visibility so teams can understand where issues occur.
Event & Incident Management
Correlate events, surface meaningful alerts, and give operations teams the context needed to respond more efficiently.
Performance & Reporting
Analyze trends, service performance, and operational indicators through reporting built for ongoing network management.
PRODUCT SCREENS
See network operations with clearer context.
Three representative Semeru NET screens show how monitoring, topology, and incident context support day-to-day operations.
SCREEN 01 · CMS IMAGE
Network overview — Health, availability, and infrastructure status across monitored environments.
SCREEN 02 · CMS IMAGE
Topology & events — Relationships, device context, and correlated events in one operational picture.
SCREEN 03 · CMS IMAGE
Performance & incident view — Trends, alerts, and incident context that help teams prioritize response.
USE CASE IN PRODUCTION
Use cases, grounded in operational context.
Custom Solution Development
Operational Efficiency Tools
Entire Asianet operational ecosystem
Outcome
- Improved Operational Efficiency
- Enhanced Data Accuracy and Consistency
- Effective Change Management
- 50% Decrease on Problem Ticketing
- Scalability for Future Growth
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Challenge
Re-engineering Asianet’s core operating system demands absolute precision. Critical roadblocks include eliminating siloed workflows to build an integrated architecture, safeguarding sensitive corporate data against emerging vulnerabilities, and overcoming cultural resistance through comprehensive user enablement. Success relies entirely on aligning next-gen operational tools with the company's long-term business trajectory.
What we did
Engineered a robust, bespoke data unification framework designed to bridge fragmented legacy repositories and disparate operational modules across the entire Asianet ecosystem. This custom-built architecture streamlined backend data flows, automated cross-system synchronization, and established a unified single source of truth for all operational telemetry. Successfully eradicated redundant data entry points and systemic bottlenecks, directly resulting in a 50% reduction in client ticketing volume. This dramatic decrease accelerated incident resolution timelines, elevated overall service-level agreement (SLA) compliance, and drastically improved service stability and reliability for all end-users.
50%
Decrease on Problem Ticketing
Single
Source of truth for operational telemetry
Higher
SLA compliance
Outcome
- Improved Operational Efficiency
- Enhanced Data Accuracy and Consistency
- Effective Change Management
- 50% Decrease on Problem Ticketing
- Scalability for Future Growth
Custom Solution Development
ERP Implementation
Enterprise-wide ERP modules
Outcome
- Improved Operational Efficiency
- Enhanced Data Accuracy and Consistency
- Strengthened Data Security
- Smooth User Adoption
- Stakeholder Alignment
- Effective Change Management
- Scalability for Future Growth
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Challenge
Creating an ERP application for Mitratel, encompassing modules like CRM, asset management, and HR management, presents challenges such as ensuring seamless integration of diverse modules, maintaining data consistency and accuracy, and addressing data security and privacy concerns. Additionally, the project requires robust user training and change management to ensure successful adoption, scalability to handle future growth, and ongoing support and maintenance to address any issues. Effective project management, stakeholder engagement, and aligning the ERP system with Mitratel's business processes are also critical.
What we did
Solutions for creating an ERP application for Mitratel include using a modular and scalable ERP platform that allows seamless integration of diverse modules. Implement strong data governance and security measures to ensure data consistency, accuracy, and privacy. Provide comprehensive user training and support to facilitate adoption and effective use. Implement change management strategies to manage the transition smoothly. Engage stakeholders throughout the process to align the ERP system with business processes, and plan for ongoing maintenance and support to address any issues and accommodate future growth.
Modular
Integrated ERP modules
Secure
Strengthened data security
Scalable
Ready for future growth
Outcome
- Improved Operational Efficiency
- Enhanced Data Accuracy and Consistency
- Strengthened Data Security
- Smooth User Adoption
- Stakeholder Alignment
- Effective Change Management
- Scalability for Future Growth
Custom Solution Development
Digital Innovation for Creative Economy
National creative economy data
Outcome
Real-time insights and transparency, AI-powered public engagement through the EMIKA chatbot, and consistent, clean data across the platform.
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Challenge
Key creative economy metrics needed to be centralized and visualized in real time, with clean data and faster public access to services and insights.
What we did
- Building a comprehensive statistics dashboard to centralize and visualize key creative economy metrics in real time.
- Developing and integrating the EMIKA Chatbot, enabling AI-powered interaction and faster access to services and insights.
- Standardizing, validating, and enriching data to ensure accuracy, clarity, and relevance.
- Enhancing accessibility and user engagement through intuitive, multilingual, and mobile-friendly interfaces
- Supporting data-driven decisions by turning complex datasets into actionable insights
Real-time
Creative economy metrics
EMIKA
AI-powered public chatbot
Clean
Consistent data across the platform
Outcome
Real-time insights and transparency, AI-powered public engagement through the EMIKA chatbot, and consistent, clean data across the platform.
Custom Solution Development
Powering Smarter Energy Operations with AI
Internal PLN users
Outcome
Real-time insights and decision support, AI-powered internal engagement, and reliable, enriched data across the platform.
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Challenge
PLN needed faster access to insights and services for internal users, built on reliable data and AI use cases that support trend and risk analysis.
What we did
- Bringing AI-powered intelligence to PLN with 10 descriptive and 3 predictive use cases, accessible through an interactive internal chatbot.
- Enabling instant access to insights and services via a seamless, AI-assisted conversation workflow.
- Ensuring high-quality, reliable data through standardization, validation, and enrichment.
- Providing a user-friendly, multilingual, and mobile-ready platform, improving accessibility and engagement.
- Turning complex data into actionable insights that drive smarter, data-informed decisions.
10
Descriptive AI use cases
3
Predictive AI use cases
Multilingual
Mobile-ready chatbot platform
Outcome
Real-time insights and decision support, AI-powered internal engagement, and reliable, enriched data across the platform.
System Integrator & Ecosystem
Big Data Platform
Multi-source enterprise data
Outcome
Improved data quality and accuracy, stronger data security and compliance, better decisions through data insights, and greater data accessibility and visibility.
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Challenge
Data arrived from many sources in different formats, which made accuracy, relevance, and access hard to guarantee for decision-making.
What we did
Our comprehensive solution addresses the challenges of this project by:
- Standardizing and transforming disparate data sources into a unified format
- Cleansing, validating, and enriching data to ensure accuracy and reliability
- Extracting valuable insights from the dataset
- Providing clear and intuitive access to insights through visualization tools
Unified
Data from disparate sources
Validated
Cleansed and enriched data
Secure
Aligned with industry regulations
Outcome
Improved data quality and accuracy, stronger data security and compliance, better decisions through data insights, and greater data accessibility and visibility.
Custom Solution Development
AI Data Hub for Presidential Priority Programs
National and regional government data
Outcome
Real-time visibility into regional performance, evidence-based decisions supported by conversational AI and explainable analytics, and standardized, validated data for policy monitoring, supervision, and evaluation.
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Challenge
Monitoring Presidential Priority Programs required one trusted view across planning, budgeting, and realization data from SIPD and other ministries, with data standardized to Satu Data Indonesia.
What we did
- AI-powered monitoring for Presidential Priority Programs with real-time regional performance visibility.
- Unified insights across planning, budgeting, and realization data from SIPD and cross-ministry sources.
- Conversational AI & explainable analytics to support evidence-based decisions.
- Standardized, validated data aligned with Satu Data Indonesia.
- Interactive dashboards for policy monitoring, supervision, and evaluation.
Real-time
Regional performance visibility
Explainable
AI-powered policy insights
Validated
Data aligned with Satu Data Indonesia
Outcome
Real-time visibility into regional performance, evidence-based decisions supported by conversational AI and explainable analytics, and standardized, validated data for policy monitoring, supervision, and evaluation.
Custom Solution Development
Supply Chain Control Tower (SCCT)
National supply chain operations
Outcome
End-to-end visibility across the national supply chain, earlier detection of shortages and distribution delays, coordinated decision support for management, and a foundation for autonomous operations.
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Challenge
BULOG needed one real-time view of inventory, warehouse capacity, distribution, demand, and supply risks across the country, drawing on internal and external data, so shortages and delays could be addressed before they escalate.
What we did
Built an integrated control-tower platform combining data, analytics, operational monitoring, role-based executive and operational dashboards, early-warning and shortage-event management, and automated daily reporting and critical alerts.
End-to-end
Supply chain visibility
Early warning
Shortage and delay detection
Daily
Executive reporting via WhatsApp or email
Outcome
End-to-end visibility across the national supply chain, earlier detection of shortages and distribution delays, coordinated decision support for management, and a foundation for autonomous operations.
Managed Service
Service Monitoring Platform
B2B and B2C services
Outcome
Improved visibility, increased efficiency, enhanced customer satisfaction, data-driven decisions for better service quality, and reduced downtime and revenue losses.
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Challenge
Managing services for both B2B and B2C users required real-time insight into network performance, service quality, and user experience, plus early warning of potential disruptions.
What we did
The platform addresses the challenges of monitoring and managing services by providing a centralized dashboard with customizable views, advanced analytics tools, and proactive alert to help mitigation process of potential service disruptions.
Real-time
Network and service visibility
Proactive
AI-powered disruption mitigation
Reduced
Downtime and revenue losses
Outcome
Improved visibility, increased efficiency, enhanced customer satisfaction, data-driven decisions for better service quality, and reduced downtime and revenue losses.
Managed Service
Single Monitoring Platform
Nationwide, geographically dispersed installations
Outcome
Improved visibility into device performance and status, reduced network downtime and service disruptions, enhanced network security and reliability, and improved operational efficiency and cost savings.
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Challenge
BAKTI KOMDIGI programs run across a large, geographically dispersed network of installations with diverse hardware, protocols, and IoT devices, which made consistent monitoring difficult.
What we did
The project addresses the challenges of monitoring and managing a large and geographically dispersed network of BAKTI KOMDIGI programs installations by offering a comprehensive solution with the following capabilities:
- Real-time monitoring performance and status
- Integration with diverse hardware and protocols
- Robust data processing and analysis
- Timely alerts and notifications
- Customizable dashboards and insights
Real-time
Performance and status monitoring
Reduced
Network downtime and disruptions
Improved
Operational efficiency and cost savings
Outcome
Improved visibility into device performance and status, reduced network downtime and service disruptions, enhanced network security and reliability, and improved operational efficiency and cost savings.
Semeru NET
See how it fits your operating context.
Request a focused walkthrough for your team, or take the product brief into your internal evaluation.